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APPAREL

Apparel decoration is a growing and lucrative segment of industry across the country. With that growth comes new challenges for businesses seeking to fulfill their customers’ needs and find new ways to handle increased customer support volume and extend hours of operation. TKO24/7 has many years of experience supplying customer services for the apparel industry. Our staff have extensive knowledge of heat transfer products and processes, souvenirs, apparel website support, and are skilled at artwork design. Let us help you meet your customer support needs as your business grows.

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PROMOTIONAL

The promotional products industry is a multibillion-dollar industry made up of ASI businesses of both manufacturers and suppliers of promotional merchandise. Logoed items like hats, T-shirts and bags are traveling advertisements that leave a lasting impression, making them crucial for building brand awareness. We have served clients in the promotional products industry for many years and understand the products they promote and customers they serve. Whether you are creating logoed items like t- shirts, bags, facemasks, hats, or DIY projects, we can help extend your service hours, assist customers navigate your website and online checkout, or help them find the best products for their needs.

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FINANCIAL SERVICES

We recognize that accuracy and error-free interactions are always important, but especially so when dealing with customer care of financial services. Our customer support team have been trained to safeguard the privacy of personal and financial information of customers and follow security protocols established to protect personally identifiable information. We can support you by handling follow-up calls, inbound and outbound accounts receivable, and giving you a more streamlined way of handling your financial services customers.

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ECOMMERCE

Customers using ecommerce websites want a personalized experience with staff who have relevant and accurate product information, and who can guide them through any transaction, no matter how complex. Need to ramp up support in a hurry, or have year-round coverage with extra help needed for seasonal increases? We offer experienced staff who will work with you to quickly get the right contact channels in place to support your ecommerce needs—telephone support, live chat, email, or text messaging. We can scale our coverage accordingly to save you costs and ensure your customers are given the outstanding support they need.